Frequently Asked Questions

Frequently Asked Questions2020-07-01T06:00:37+00:00
How much does it cost to hire Luxcoach?2021-08-30T05:40:30+00:00

We often offer exclusive limited time discounts and monthly deals. Email us at to receive our most recent price list.

What is included in my Luxcoach booking price?2021-08-30T05:40:03+00:00

All booking prices include up to 20 guests, an on board cocktail bar, butler service, up to 250kms worth of travel, powder room facilities and an experienced driver.

Does the booking price include alcohol?2021-08-30T05:39:21+00:00

The booking price does not include alcohol, unless there are monthly or event driven deals. Alcohol is an additional cost on board with standard bar prices offered. Request a copy of our Lux Bar menu at

Does Luxcoach offer packages?2021-08-30T05:38:44+00:00

Not at this stage. As we are still a new company, and with the ongoing COVID-19 climate we are currently not offering any packages. Our fee simply includes the hire of our Luxcoach services only. All itineraries and venues are to be organised by the client, but we are happy to help wherever we can! This is something that we will definitely offer in the future.

What is Luxcoach’s COVID-19 Policy?2021-08-30T05:38:10+00:00

Our COVID policy is as flexible as we can make it. In the event your booking gets disrupted by COVID-19 we will happily keep your date open until it can be rescheduled at a later date. As a small business this is our preferred choice of action, however if this doesn’t work for you we will also issue a full refund.

What are the Luxcoach hire options?2021-08-30T05:37:27+00:00

We offer a half day of 4 hours, a full day of 8 hours, and an hourly hire rate that is only available after 6pm. Call or email us today to receive more information about our prices and hire options!

When does my allocated hire time begin and end?2021-08-30T05:36:17+00:00

Your allocated hire time begins with the coach leaving it’s terminal in Cheltenham for your pick up address, and commences once it arrives back there. This is a standard policy that keeps our bookings consistent as we travel throughout Victoria. Call us today to find out more about this policy, as we may be able to offer you an alternative option.

What are the hire times for Luxcoach?2021-08-30T05:35:23+00:00

On weekends we have set schedule options to compensate for demand. Our day reservations begin with the coach leaving the terminal for your pick up address at 9am, and commences with it arriving back there at 5pm. Our evening reservations begin from 6pm onwards. We have flexible schedules during the week. We also understand that sometimes these times will not suit your event, so contact us today as we may be able to alter these schedules to fit your event.

Can I hire Luxcoach by the hour?2021-08-30T05:34:34+00:00

Luxcoach can be hired at an hourly rate, however this is dependent on availability and is only available as an option after 6pm.

Can I do a half day hire on the weekend?2021-08-30T05:34:07+00:00

We offer half day hire for evening reservations after 6pm. Our weekend day schedules are only available for full day hire.

Can I place a deposit to hold a date?2021-08-30T05:33:16+00:00

Unfortunately due to high demand, we don’t accept deposits, only full booking payments to secure dates.

What if I only use the coach for travel to and from venues?2021-08-30T05:32:29+00:00

Luxcoach is at your disposal for the entirety of your booking period. Our coach and friendly staff will be waiting to take you wherever you’d like to go next.

How much does it cost if my booking exceeds it’s dedicated time?2021-08-30T05:32:03+00:00

We have an overtime fee of $150 per hour for every hour exceeding your allocated hire time.

How far will Luxcoach travel?2021-08-30T05:31:36+00:00

All standard booking prices include up to 250kms worth of travel beginning from our Luxcoach Terminal in Cheltenham, Victoria. Any travel past that limit comes with additional costs. However unique booking arrangements can be made for travel outside of that travel limit as well as interstate, additional costs are applied.

Will Luxcoach travel interstate?2021-08-30T05:31:12+00:00

Yes, we’re more than happy to discuss further travel arrangements for Luxcoach to travel interstate. Just email us at

Can Luxcoach pick up from multiple locations?2021-08-30T05:30:39+00:00

Yes, we can definitely pick up passengers from multiple locations within your booking time.

How many passengers does Luxcoach take?2021-08-30T05:29:27+00:00

Luxcoach can host up to 20 guests while travelling.

Can we bring our own alcohol on board?2021-08-30T05:28:35+00:00

Our license doesn’t allow for BYO, all alcohol is an additional cost at standard bar prices.

What could I use Luxcoach for?2021-08-30T05:30:06+00:00

We host all kinds of events as well as travel to and from venues. Whether it’s a winery tour through the Yarra Valley, a hens or bucks, or even as your own portable refreshment venue to have outside your Wedding. The options are endless! Not sure how you can utilise your Luxcoach experience? Email our dedicated staff for planned itineraries at


Are there bathroom facilities on board?2021-08-30T05:25:46+00:00

Yes there are toilet and powder room facilities available on board.

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